Veka UK Activities
I provided consulting services to Veka from 1994 until 2005. Initially, my Canadian company provided services relating to the introduction of the first PC network at Veka in 1994.
We then supplied Lotus Notes to Veka. We also supplied System 9000, an ISO application running on Notes. The Veka Customer Mangement application in Notes is based on the System 9000 application.
I became very familiar with ISO 9000 requirements as a result of supporting the System 9000 Application.
In 2001 I provided personal Consulting Services on a project to assess Warehousing needs for Veka UK. The major outcomes of this assignment were the introduction of a Warehouse Management System and a significantly enhanced Product Management function. Subsequently, there was a large investment in state-of-the-art warehousing facilities at Veka UK.
At this time I assisted in the initial work on the implementation of a Production Planning and Scheduling System using Simulation Software. Eventually the wider SAP implementation took higher priority.
I worked regularly each month at Veka from 2002 until 2005 in the Sales and Marketing function, preparing monthly reports, forecasts and analyses by Customer/Product.
Much of this work has been done using Excel Pivot Tables linking to extracts from SAP. I have also used specialist forecasting software (ForecastPro) to provide comparative figures for Account Managers.
Given the volumes of data involved I developed prototypes using specialist software for Executive Information Systems and Business Intelligence (Cognos PowerPlay).
I co-ordinated the development of a Key Performance Indicators application in Lotus Notes, documented the application and coached Account Managers in its use.
I also used specialist Process Mapping software (ProCarta and Visio) to map Order Entry processes and build a Knowledge Base of Processes and Procedures.
My last major assignment was in assessing the requirements for an extension to Marketing Intelligence procedures at Veka UK, covering Customers, Competitors and Products.